Frequently Asked Questions

Find the Answers Here

How do I keep my purchases fresh?

Keep brownies in a cool, dry place in an airtight container and they will keep well for up to four days. Also freezable however some toppings may not be.

Do you offer gluten free items?

We do offer a gluten free option, please state this during order stage. Please note not all toppings will be available as GF.

Delivery options?

Shipping to the UK only - Order before 11:00am for same day local delivery or postal drop off. If you would like delivery on a set date in future, this is fine, please advise in the notes section before checkout, or get in touch as soon as possible on loadedclub@outlook.com

Shipping is £4.99 for 1-2 days tracked delivery with Royal Mail
Free shipping for all orders £30+
Free delivery locally within 5km of Stewartby, Bedford

Are we Insured and Certified?

Loaded is a vat registered sole trader company, with public liability insurance, qualified in Advanced Food Safety and Hygiene (level 3) and have been awarded with 5 stars from the Food Standards Agency which can be found here: Loaded | Rating Business Details | Food Standards Agency